FAQs About Our Services

Our Assistant Administrator conducts unannounced visits to our patient’s home on a regular basis.

In accordance with the state of Florida regulations, we must have a signed Authorization for Care. It may be cancelled at any time with no penalty.

America's Best Caregivers is licensed as a nurse registry in the state of Florida. We're inspected and monitored by the Agency for Health Care Administration (AHCA) for the state of Florida. We're subject to all licensing requirements for standards and documentation as per the state law.

In compliance with the Agency for Health Care Administration (AHCA) for the state of Florida, any person contracted to provide services for one of our clients must undergo the following:

• A Level 2 background screening including fingerprinting and photograph. These fingerprints are filed with AHCA and they clear the service provider for work.
• Prior employment history verification
• Personal reference check
• Health screening
• License verification
• Biyearly continued education verification (CEU’s)

We typically like to have a minimum of 4 hours per shift, at least twice per week. That being said we understand that every client has different needs and we do our best to accommodate all of those needs.

No! Services are paid for on a weekly basis, as they are used, with no upfront fees, security deposits, and up-charges for nights, holidays, or weekends.

Yes, as consistency of care is our primary goal. It helps to build relationships and establish a bond between our service provider and the client. If you have one caregiver or a team of caregivers they will return on a consistent basis.

Absolutely! One of our management team members will be happy to assist you in the selection of the 'perfect' care provider.

PLEASE DON'T HESITATE! Just call the office and request a change. We need no explanation. While it is something that happens very rarely, change becomes necessary and we're happy to accommodate you. Your comfort in your home is most important to us. Remember if you're not happy, we're not happy!